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Campus Specific Information

This page provides information on the OU VPN and the unique operations or needs of the different campuses of the University.

OU - NORMAN CAMPUS In an effort to provide a more reliable and secure online service to the University community, OU is now offering Virtual Private Network (VPN) service to all faculty, staff and student users. The University VPN is a secure access entry point to the OU network from any remote site. VPN Installation Information Access to OU Network resources through the VPN requires installation of the VPN client on the individual's computer. To download the VPN client, please visit the OU Online Support Center (http://support.ou.edu). (Vista Compatible) Antivirus Software Antivirus products help protect your computer and the campus network from viruses. OU has licensed antivirus software for use by the university community. To download virus protection software, please visit the OU Online Support Center (http://support.ou.edu). Help A variety of resources are available to assist users with problems they may have using the VPN. Web: OU Online Support Center Phone Support: (405) 325-HELP OU - HEALTH SCIENCES CENTER (HSC) OUHSC is offering authorized personnel Virtual Private Network (VPN) connections to HSC campus resources from the Internet. VPN Installation Information Access to HSC Network resources through the VPN requires installation of the VPN client on the individual's computer. The following materials are provided to assist with installation an operation of the VPN client for OUHSC computer users: HSC VPN Troubleshooting Guide HSC VPN Client Install Guide for Windows NT and Windows 2000 HSC VPN Install Guide for Windows 98 (The documentation files are PDF files. A PDF reader can be downloaded for free from Adobe.) VPN and Security Issues Before the VPN can be used to access HSC Network resources, several additional steps or measures must be taken. VPN-Group-1 Access VPN-Group-1 membership provides access to the Exchange 2000 e-mail system using the Outlook client. It also provides access to the NEWMOON file and print server and to intranet web servers (An intranet web server has restricted access to users from internal HSC IP addresses.) You must be a member of at least VPN-Group-1 in order to access the HSC Network. If you require remote VPN access to additional resources such as department file servers please contact your Tier One or computer support personnel. You can find a directory listing of Department Tier One’s here. Go to the VPN-Group-1 membership sign up page. VPN-Group-2 Access VPN-Group-2 membership provides remote access to Windows based departmental file servers as well as Exchange 2000 using Outlook and the NEWMOON file and print server. For more information on how to remotely access resources such as department file servers please contact your Tier One or computer support personnel. You can find a directory listing of Department Tier One’s here. VPN Test Page After installing the VPN client and signing up for VPN-Group-1 access, you can test your connection to the HSC VPN. Start the VPN client, open a browser and follow the VPN Test page link below. You should see a page confirming that you are on the OUHSC Network via the VPN. If you don't receive the confirmation message, consult the troubleshooting guide available above or contact the VPN Helpdesk. Go to the VPN Test page. Antivirus Software An up-to-date antivirus product must be installed on your computer. The antivirus product can help protect your computer from viruses and Trojan horses. OU has licensed antivirus software for use by the university community. HSC users can download the software and see virus alerts at the following pages: Antivirus Software Download Page HSC Virus Alerts Personal Firewalls Personal firewall software or hardware devices may be used as further protection against security risks. Please see the VPN Information page for additional information and resources for personal firewalls. HSC Computer Use Policies These policies explain the appropriate use of HSC networking and computer resources. HSC Acceptable Use Policy HSC Computer User Account Policy HSC VPN Help If you have a problem with the VPN client software, signing up for VPN Group access or other issues related to use of the VPN, please contact the following resources: VPN Helpdesk E-mail: SoonerConnect@ouhsc.edu VPN Helpdesk Phone: (405) 271-0852 OU - TULSA Access to VPN services from Tulsa is dependent on whether your computer account was issued from the Norman campus or the Health Sciences Center. OU-Norman Campus Computer Accounts OU-Norman computer account users should follow the instructions and information provided in the OU-Norman Campus section of this page. OU-Health Sciences Center Computer Accounts OUHSC computer account users should follow the instructions and information provided in the OU-Health Sciences Center section of this page. Tulsa Help If you have a problem with the VPN client software, signing up for VPN Group access or other issues related to use of the VPN, please contact the following resources: VPN Helpdesk E-mail: SoonerConnect@ouhsc.edu IT Helpdesk Phone: (888) 435-7486

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